We are upgrading to a brand-new app to give our members a smoother; faster; and more user-friendly experience with improved features and easier access to all services in one place.

The new app is planned to launch in July. We will share all updates and download details once it becomes available.

Yes; you will need to download the new app to continue enjoying all app services; updates; and gym access features.

You can access the new app via the app store on your device.

The old app will remain available for 2 weeks after the launch announcement; but we recommend switching to the new app as soon as possible for the best experience.

All your information and account details will transfer automatically to the new app. However; any favourites you have set in classes or digital classes will be lost.

Yes; your activity history will still be available in the new app.

Yes. The new app includes improved features and a more seamless experience to help you manage your membership; bookings; payments; and gym access with ease.

All of your information and account details will move automatically to the new app.

The new app gives you easy access to your QR code; class bookings; membership management; payment details; personal training options; gym visits; referrals; and more, all in one place.

You can find your QR code directly from the top menu inside the app. Simply open the app and press on QR Code to access the gym.

Yes. Once the transition is complete; you will need the new app to access your QR code and use gym entry features.

Yes; the app supports English and Arabic based on your device settings or available app options.

Yes; you need internet access when opening the app to ensure your QR code and all features load properly.

Yes; the app will send you important updates; reminders; and notifications related to your membership and bookings.

Yes; you can book your classes through the Bookings section in the app and manage all your upcoming bookings anytime.

Yes; you can manage your bookings directly through the app; including viewing and cancelling upcoming bookings based on the booking policy.

Yes; new members can join directly through the app using the Join now option.