Inductions are not mandatory at PureGym, but if you're unsure simply speak to one of the gym team who will be happy to show you the equipment.

Yes, as a member you can book a free 30-minute Get Started session via the PureGym app and our team will show you how to use the different machines.

No. We’ve cut unnecessary features so we can offer our members high quality fitness facilities and equipment at an affordable price.

All our gyms have individual showers, changing areas and free lockers - just remember to bring your own padlock.

Don't worry if you forget to bring your own padlock, they are available (to purchase) from our vending machines inside the gym.

We also supply hairdryers and plug sockets for your own appliances.

In our gyms that are open 24/7, the changing rooms are closed between 3:00am and 5:00am. During this time, there’ll still be lockers, and toilet and shower facilities available at the accessible rooms on the gym floor.

Our lockers are only to be used while you’re in the gym. Our team check and empty all lockers at night and move any contents into lost property. If they damage your padlock to access the locker, we won’t be able to replace it.

We don't provide complimentary towels, so you'll need to bring a towel with you each time you visit. Alternatively, you can buy one at our vending machines

Yes. Simply select our network when you're in the gym. Once connected, open a browser on your device and follow the instructions to log in.

All our gyms offer free parking, but local restrictions may apply. Check the car park rules at your gym when you arrive.

Yes, all our instructor-led and in-gym virtual classes are included in your membership. Classes vary by gym, so check your Dashboard to view the latest timetable.

To book a class, log in to your Dashboard or use the free PureGym app.

If you need to cancel a class, it's quick and easy via the Dashboard. Simply select "Cancel" on your booked class. You must cancel your class at least 4 hours before it starts or this will be recorded as a non-attendance.

Yes. Our Personal Trainers are always available to discuss one-to-one training sessions and can create a personalised fitness programme just for you. Find out more here.

The cost of a personal trainer is not included in your PureGym membership. Please speak to a member of the PureGym team to discuss prices.

All our personal trainers work exclusively with us. You can find a personal trainer at your PureGym here.

It's okay to exercise with another person.

Our team clean all the equipment and surfaces throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.​

In addition, our gyms are deep cleaned every day with a high-grade anti-viral disinfectant, to ensure the highest level of cleanliness for our members.​